If you are interested in our telehealth services please follow the steps below.

Step 1: Download and complete the following forms. Please read the entirety of the documents and sign/fill out each section.

• RNBC Telehealth agreement
• RNBC Parent Questionnaire

Step 2: Please send the forms via email to lori_johnson@rush.edu along with a brief statement about what you are looking for. If you have a specific clinician in mind, please include that in the email. For a list of our services and providers please click here. 

Step 3: Lori will reach out to schedule an initial appointment along with instructions on how to set up the Rush Virtual Visit software. 

Software requirements for virtual visits:

1. Smartphone connected to a strong wifi signal — software is compatible with both iPhone and Android. 
2. Download the myrush app and the mychart app from the app store/play store
3. If you do not already have a mychart account then register for an account by following the instructions on the app. If you already have a mychart account than sign in using your username and password.
4. Once signed in and connected to your Rush account you will be able to see past and future appointments. 
5. You automatically receive reminder notifications regarding any upcoming appointments. 
6. On the day of your appointment, navigate to your appointment and click “check in to your appointment”. This will enter you into a video chat and will send a notification to the provider that you are ready for your appointment.