You may add up to $300 in stored value on a SmarTrip® card, or better yet set it up for auto reload so you have one less thing to worry about during your day. In a year of disappointment, we have some hopeful news for 2020: you can finally use your iPhone and Apple Watch as your SmarTrip card when riding the Metro. (You should really do this anyway in case your card is lost or stolen). I forgot my user name. ; To enroll (PDF) you can either complete the form or by logging into your WMATA account using the organization code i.e.W4Ru5E6y; To make a change to your monthly amount or benefit category, login to WMATA and … SmarTrip® Store. SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. [25] WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. You can choose to add the pass or Add & Set Up Auto Reload. You must take two actions if you lose your SmarTrip ® card. SmarTrip® Q&A. If your SmarTrip card is lost, damaged or stolen, you must notify WMATA by calling the SmarTrip Hotline at 1-888-762-7874. The SmarTrip® card can be purchased here and can be used interchangeably throughout Washington, Baltimore and the surrounding region. We will investigate the issue with your transit balance on your Apple Watch. SmarTrip® for Seniors. SmarTrip & SmartBenefits. WMATA has also launched the new SmarTrip app in the App Store. SmarTrip® for Seniors. I Cannot Remember My User Name Or Password. Contact SmarTrip for more details on Auto Reload. Deals and Discounts. In the app, Metro riders can add funds, check balances, set up Auto Reload, and even manage SmartBenefits from their employer. SmarTrip® for Seniors. I had added funds online on March 4. Account Creation Completed. Metro officially launched the feature today following a successful pilot program that included 150,000 customers. In theory, you can set the amount left on the card, below which the reload triggers, and the amount to add to the card. To complement SmarTrip in Apple Wallet, Metro has also launched the new SmarTrip app in the App Store. Log In. You can register your SmarTrip® card to protect its balance. SmarTrip® and SmartBenefits® are programs of the Washington Metropolitan Area Transit Authority (WMATA).. SmarTrip® Card. To add value or a pass to an existing SmarTrip® card or CharmCard®, Log In or Create a New Account. Deals and Discounts. SmarTrip® Q&A. Deals and Discounts. Don't have an account? User Name / Email. To continue the transition away from paper farecards, starting October 1, Metro is lowering the price of SmarTrip cards from $5 to $2, and will be available for purchase at SmarTrip vending machines and Metro commuter stores. Create a New Account. Auto Reload. User Name: Password: log in. I forgot my password. Security. SmarTrip® Q&A. SmarTrip® for Seniors. Step 1: – Log in to your SmarTrip® account and select your card. You may elect payroll deductions in increments of $10 with a minimum of $40 up to the current maximum per month of $270 Transit and $120 Metro Parking. A Metro rider, Barbara, wrote in to Unsuck DC Metro about a problem where she added funds to SmarTrip online but then still couldn’t go through a faregate. Auto Reload. Fare value is stored on the card, and fares are automatically deducted each time you ride. SmarTrip® for Seniors. It must be exactly 10 digits and the first digit cannot be a 1. About Auto Reload | WMATA. WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. Bulk Card Registration. The WMATA offers to let you set an auto-reload amount for your SmarTrip account. All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. From the customer perspective, SmarTrip’s success can be credited to the convenience of the card in terms of transaction speed, durability, reload capability, and ease of replacement if the card is lost, stolen, or damaged. First Name: Middle Initial: Last Name: Suffix: Company Name: Date of Birth: Please provide at least one phone number *. What’s going on is one of the unfortunate consequences of the 1990s-era faregate systems WMATA is still using. Wmata.com Auto Reload allows customers to set a SmarTrip® to automatically renew passes that are close to expiration and/or add Stored Value when the balance is low. Submit. Call 1-888-762-7874 or email smartrip@wmata.com to cancel your card and request a new one. Adding Passes on your SmarTrip® card. Washington Metropolitan Area Transit Authority: Fares. By registering a card, you can report if it gets lost or stolen, plus you can reload money online and sign up for auto reload. You can register your SmarTrip® card to protect its balance. Security. I didn’t use my card before March 18, and when I did, I had to… However -- and this is where I want you to tell me if I'm wrong -- the lowest the website will let you set your auto-reload amount is $20. Auto Reload. Auto Reload. The SmarTrip Online Reload feature makes it more convenient for riders to manage their SmarTrip card balances and avoid lines at fare machines. Account Information. Step 4: – Select Shopping Cart From the WMATA press release: If a SmarTrip® card does not have enough value to pay for the trip, the faregate will not open and the customer will be directed to an Exitfare machine. SmarTrip cards cost $2.00 and can be purchased online, at Metro stations, sales offices, commuter stores. Here's what's new at WMATA: SmarTrip Card Price Change. Our SmarTrip team would be happy to assist you with troubleshooting and managing your auto-reload. Need assistance? In order to Register/Add a SmarTrip® or CharmCard® to your account you must log in to your account below, and click on "Add SmarTrip® Card". In order to use auto reload, you need to register your SmarTrip through the WMATA website. Auto Reload is available for the following products: Stored Value; 7-Day Unlimited Pass Vending Machines Vending machines are located in all stations. Both Metro D.C. and The Phillips Collection are pleased with the Van Gogh collaboration. AD. Use Your SmarTrip Card and Make Changes to Monthly Amount. The Washington Metro Area Transit Authority will transfer your benefit to a new card, less the new card fee. Please read the Payment Agreement document carefully. Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. -MG You may add up to $300 in stored value on a SmarTrip® card, or better yet set it up for auto reload so you have one less thing to worry about during your day. Auto Reload. That's our goal! If you plan on signing up for your employer’s transit benefit program, you’ll need to register your card to enroll. Metro says riders will be able to auto-reload at least $10 onto their SmarTrip cards as backup, in case their trip exceeds the established price. Download the SmarTrip® app to pay for Metro and other public transit services in the Washington, DC area. Step 2: – On the View Card Summary page, select Add Pass/Set Up Auto Reload. These include “Auto Reload” features that automatically add cash every time Card balances drop below $10, a lowered price of $2 per Card and new SmarTrip dispensers in Metro locations. 4. Registering your SmarTrip card with WMATA is the best way to avoid losing money if your card goes missing. Deals and Discounts. Log In. Cancel. Create a New Account. Deals and Discounts. SmartBenefits allows you to set aside pre-tax dollars from your paycheck and apply it to your WMATA SmarTrip card to pay for work-related commuting expenses including Metrorail, Metrobus, and Metro parking. Create Account. *DC Circulator is now FREE indefinitely. Card registration protects the balance on the card if the card is lost or stolen. Select the option that best describes your situation: I forgot my user name and password. AD. Should you have any questions, … (Note: Exitfare machines accept cash/coins only.) SmarTrip® Q&A. WMATA did launch SmarTrip's online reload feature in September 2011. Auto-reload can only be managed through the SmarTrip app. OLD SmartTrip Card Number: 0 Payment Agreement. The SmarTrip card is a permanent, rechargeable card used to pay Metrorail and local bus system fares, according to WMATA. Metrorail and Metrobus SmarTrip See above Commuter Direct (a ticket by mail service) Order online through commuterdirect.com and pass(es) you have ordered will be shipped to you. To complete the transfer of pre-tax benefits, you must purchase a replacement card from WMATA or the FSSC and register it with WMATA. *DC Circulator is now FREE indefinitely. SmarTrip® Q&A. This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. You’ll also need a credit card, and you'll have to be willing to authorize WMATA to automatically charge this card on a recurring basis. TRANSIT INFORMATION; REPORT ISSUES; WMATA INFORMATION; TRAVEL INFORMATION 202.637.7000 TTY … Purchasing SmarTrip. [5] All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. 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