How to contact My Aged Care. Read about My Aged Care. My Aged Care Community Health Professional and GP Fax Referral Form Important: Complete all relevant sections. HOME MODIFICATION: My Aged Care (MAC) may assist in over 65s … A face-to-face assessment with a My Aged Care assessor will be arranged at your home. the Government portal for determining eligibility for support to access Aged Care services. My Aged Care contact centre staff provide information and register and screen clients over the phone using the NSAF. Referral process. Client record People seeking access to aged care services will have a client record created by My Aged Care contact centre staff. Contact. You can call the My Aged Care contact centre 1800 200 422. A valid referral must be completed and submitted by a health care professional / clinician working in the acute (including NSW Ambulance), primary, aged, or community health care … Residential aged care is for older people who can no longer live at home. comprehensive assessments to determine a client’s eligibility for care types under the Aged Care Act 1997 (the Act), with approval subject to a decision by an ACAT Delegate. DOWNLOAD our printable: Home Care Today – FAQs There are many services available to help people stay in their own home for as long as possible when they become frail or health deteriorates. My Aged Care e-Referral Form. My Aged Care. Feedback given by LHD to referrer in relation to referring clients through My Aged Care. Please visit the My Aged Care website or call My Aged Care contact centre on 1800 200 422 to register. o Aged 65 years and older, refer to My Aged Care. Residential aged care services. This quick start guide has been developed to help you navigate within the new digital form. This can be done at time of RAS/ACAT assessment or by contacting My Age Care to advise of a new need. You can call My Aged Care on 1800 200 422 or ask your GP to make a referral for you. My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services. Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. My Aged Care (MAC) referral may be created for supply of equipment. Phone line (1800 200 422) operates 8am-8pm weekdays and 10am-2pm on Saturdays, across Australia. My Aged Care assessment services My Aged Care is the government gateway for all aged care needs, including assessment and information on aged care support and programs across Australia. Your Medicare Card number will be requested to confirm your identity. Want to talk? My Aged Care provides a central, identifiable entry point which aims to make it easier for older people, their families, and carers to access information on ageing and aged care, have their needs assessed and be supported to locate and access services available to them. My Aged Care: referral pathways for health professionals in Victoria 30 August 2016 Commonwealth Home Support Programme (CHSP) referral pathways for health professionals in Victoria Introduction My Aged Care was implemented in Victoria on 1 August 2016. My Aged Care may arrange for a trained assessor to come to your home to do a face-to-face assessment. … My Aged Care – Key Terms Key Term Description ACAT/ACAS Aged Care Assessment Teams (ACATs, or ACAS in Victoria) conduct face-to-face Comprehensive Assessments to determine a Client’s eligibility for care types under the Aged Care Act 1997 (the Act), with approval subject to a … Short-Term Restorative Care Programme manual. In My Aged Care our service provider name is Allied Health & Community Nursing & Social Support Group WSLHD. Skip to content. The information is saved on the central client record. The centre is available from Monday to Friday between 8 am to 8 pm, and also on Saturdays from 10 am to 2 pm. Eligibility. You can register with My Aged Care by contacting their help line on 1800 200 422. My Aged Care Guidance for Providers 1 Document revisions Information on the following areas has been included in the June 2015 version of the My Aged Care Guidance for Providers document: My Aged Care in Victoria and Western Australia How My Aged Care will support people with diverse needs Referral to waitlist Tasks and notifications Reports. Why does CRS ask so many questions? A client may choose to be issued with a referral code by assessors or My Aged Care contact centre staff. Fax only one patient/client referral at a time and please only send one referral per client/patient. Opening Hours. The Aged Care Assessment Programme (ACAP) Referral Pathway Protocol is guided by the principles set out in the Aged Care Assessment Programme Guidelines May 2015 (Guidelines). My Aged Care. Phone: 1300 769 699 Fax: 1300 721 611. Tasmanian Community Care Referral Service can help understand eligibility, which services are needed, and assist in gaining access to them. There are two ways you can contact My Aged Care, depending on your preference, by phone or online. Existing clients. 1800 200 422 . Implementing Wellness and Reablement. Perth (08) 9242 0119. People are eligible for Team Care Coordination if they: ... Moreton Bay region; have a GP who works within the North Brisbane and Moreton Bay region (preferably) are not living in an aged care facility or receiving comprehensive funding packages. My Aged Care is a Government initiative to give people more choice, more control and easier access to a full range of aged care services. For the Commonwealth Home Support, Home Care Package and Residential Aged Care Programs please contact My Aged Care on 1800 200 422 or go to their website www.myagedcare.gov.au. Aged Care Services . You may be eligible for My Aged Care if you are over the age of 65, or Aboriginal or Torres Strait Islander and over 50 years. What is the Tasmanian Community Care Referral Service? If you have any referral questions simply contact any of the NWRH offices listed on our Contact Us page. Aged Chronic Care and Rehabilitation Referral and Eligibility Criteria November 2020 Page 3 AGED CARE ASSESSMENT TEAM (ACAT) The Aged Care Assessment Team (ACAT) helps older people and their family/carers determine what kind of care will best meet their needs when they can no longer manage at home without assistance. A referral code allows clients to visit different service providers to discuss their needs prior to choosing their preferred provider. My Aged Care is the entry point into the Australian aged care system. You can register at www.myagedcare.gov.au or by calling 1800 200 422 . Clients with existing approvals for care types under the Aged Care Act 1997 (the Act) can approach service providers directly. New referral pathways for care under My Aged Care - from 1 July 2015. Staff ask clients or their representative set questions to find out if clients need either: a home support assessment through the RAS; comprehensive assessment through the ACATs. For more information on subsidised equipment, please speak with the assessor and My Aged Care. The implementation of My Aged Care presents a change to the way in which people have traditionally accessed some aged care services. My Aged Care assists older people, their families and carers to access aged care information and referrals to assessment and service providers . HealthLink Technical Support. Website: www.myagedcare.gov.au. My Aged Care. The electronic referral form has been designed to make it easier for you to send referrals for . Service providers will be able to make one electronic referral to My Aged Care for multiple services for a client, with the development of a streamlined and consistent client referrals process across local health districts, and the use of a central client record. 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