TELEHEALTH SERVICES

RNBC strives to provide a safe and healthy environment and continues to abide by all CDC, state, and Rush University guidelines regarding COVID-19 safety requirements. This currently includes masking while in the clinic space by all clinicians, staff, and patients. Please reach out and we can answer any questions you may have. We look forward to getting to know you! 

• Please Click Here for current information and Rush policies regarding COVID-19 and COVID-19 vaccinations.

Interested in receiving telehealth services at RNBC?

We are currently accepting new patients for neuropsychological assessments and speech/language services.

If you are a new or existing patient seeking services at RNBC in the area of neuropsychological assessment or speech/language services, please call the following number: 847–933‑9339.

Virtual Visits:

Our virtual visits are conducted through the video platform using the Rush MyChart system. It is recommended that several days prior to your appointment, you take the time to download the MyRush App (https://apps.apple.com/us/app/my-rush-mobile/id1321588963 or https://play.google.com/store/apps/details?id=edu.rush.mobile&hl=en_US&gl=US) on your mobile device (phone or I‑pad) so you can ensure that any questions you have can be answered prior to our appointment. In order for the video platform to work you must check-in to the appointment using either your mobile device or a computer while signed in. Families can sign up for MyChart at the following website https://mychart.rush.edu/mychart/Authentication/Login and can reach the MyChart help line at (312) 563‑6600 between 8 a.m. and 6 p.m., Monday through Friday.

Once you’ve signed up, there is one more step to complete. Children 12 and older must grant proxy access to their MyChart account for parents to have full access to their medical records and to access the embedded video platform. Additionally, if your child is under 12, you will need to complete proxy forms if you intend for them to independently sign into their own MyChart to access the virtual visit (this can take up to 24 hours to process once submitted). Please complete these steps several days in advance and then log into MyChart a few minutes prior to the scheduled appointment. Please use the phone number above if you encounter difficulties getting signed up for MyChart.